Decision-Making and Human Error Prevention

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Description

Embark on a transformative journey to enhance your decision-making skills and fortify your ability to prevent human errors with our comprehensive course on "Decision-Making and Human Error Prevention." In today's complex and fast-paced world, the ability to make sound decisions and minimize the risk of human error is crucial across various professional domains.
This course is meticulously crafted to provide participants with a deep understanding of the cognitive processes that govern decision-making and the common pitfalls that lead to human errors. Through a blend of theoretical insights, case studies, and practical exercises, participants will gain valuable tools and strategies to optimize decision-making and create a resilient environment that minimizes the likelihood of errors.
Elevate your professional skills and shield your decision-making process from common pitfalls by attending the "Decision-Making and Human Error Prevention" training. Uncover the nuances of cognitive biases such as Confirmation Bias, Overconfidence, Anchoring, Availability Heuristic, Sunk Cost Fallacy, and Groupthink, which often cloud judgment. Learn to navigate Decision Fatigue and mitigate Hindsight Bias, ensuring your decisions are not swayed by fatigue or skewed by retrospective views. Gain insights into Emotional Decision-Making, recognizing the impact of emotions on choices. By understanding these factors, you'll be equipped to make more informed, objective decisions and contribute to a culture that values learning from mistakes. Join us on this transformative journey to fortify your decision-making prowess and build resilience against human errors. Your commitment to this training is an investment in your professional success and organizational effectiveness.

Learning Objectives:
•    Cognitive Bias Awareness: Recognize and mitigate biases like Confirmation Bias, Overconfidence, Anchoring, and Availability Heuristic.
•    Risk Mitigation Strategies: Acquire tools to assess and mitigate risks, overcoming the influence of Sunk Cost Fallacy for more strategic decisions.
•    Group Decision Dynamics: Understand and navigate Groupthink, fostering constructive group decision-making and minimizing collective cognitive biases.
•    Resilience against Decision Fatigue: Develop strategies to combat Decision Fatigue, maintaining optimal decision-making performance in high-pressure situations.
•    Hindsight Bias Mitigation: Learn methods to mitigate Hindsight Bias, fostering a forward-focused, growth-oriented mindset in decision-making.
•    Emotional Intelligence in Decision-Making: Explore the role of emotions, developing emotional intelligence skills to balance rationality and emotional factors for sound decision-making.

Areas Covered:
•    Introduction
•    Understanding Human Error
•    Decision Making Errors
•    Confirmation Bias
•    Overconfidence
•    Anchoring
•    Availability Heuristic
•    Sunk Cost Fallacy
•    Groupthink
•    Decision Fatigue
•    Hindsight Bias
•    Emotional Decision-Making

Target Audience:
•    Business Leaders and Executives: Enhance strategic decision-making skills and lead with a comprehensive understanding of human error prevention.
•    Project Managers: Acquire tools to optimize decision-making in project planning and execution, minimizing the risk of errors.
•    Healthcare Professionals: Improve critical decision-making in healthcare settings, ensuring patient safety and minimizing the impact of human errors.
•    Risk Managers: Strengthen risk assessment and mitigation skills, fostering a proactive approach to decision-making in risk-prone environments.
•    Team Leaders and Managers: Foster a culture of informed decision-making within teams, mitigating groupthink and optimizing collective judgment.
•    Entrepreneurs: Develop a resilient decision-making framework for navigating the uncertainties of entrepreneurship and minimizing costly mistakes.
•    Human Resources Professionals: Understand the human factors influencing decision-making, contributing to a positive workplace culture and reducing errors in personnel-related choices.
•    Legal Professionals: Apply critical thinking skills to legal decision-making, minimizing the risk of cognitive biases and ensuring more objective legal strategies.
•    Educators and Trainers: Integrate insights into cognitive biases and decision errors into educational approaches, enhancing the critical thinking skills of students and trainees.
•    Emergency Responders: Improve decision-making under pressure, mitigating the impact of stress and fatigue in high-stakes situations.
 

Speaker

Ginette Collazo

(International Speaker)

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience specializing in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry. Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida- based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. In addition, this the scientific method has been applied in critical quality situations and workplace accidents. Ginette Collazo, Ph. D., is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and of course, Pharmaceutical Industry Association.